This Cookie Policy explains how CareCompass uses cookies and similar technologies when you visit our website. It should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help sites function, keep you signed in, remember preferences, and understand how visitors use the service. Similar technologies include local storage and session storage.
How we use cookies
We use a minimal set of cookies focused on essential functionality. We do not use advertising or third-party tracking cookies at this time.
Strictly necessary cookies
These cookies are required for the website to operate. They cannot be switched off in our systems. They are usually set only in response to actions you take, such as signing in.
| Cookie / technology | Purpose | Provider | Duration |
|---|---|---|---|
| Authentication session | Keeps care home operators signed in and secures dashboard access | Supabase Auth | Session / up to 7 days |
| CSRF / security tokens | Protects authenticated requests | Supabase / hosting | Session |
Functional cookies
We may use functional storage to remember choices you make (such as search preferences) to improve your experience. These are not essential but help the service work more smoothly.
Analytics cookies
We may introduce privacy-friendly analytics to understand aggregate traffic and improve the directory. If we enable analytics that use non-essential cookies, we will update this policy and, where required by law, request your consent before those cookies are set.
Third-party cookies
When a care home operator completes a lead unlock payment, Stripe may set cookies necessary to process checkout securely on Stripe's domain. Please refer to Stripe's Privacy Policy for details.
Your choices
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Blocking strictly necessary cookies may prevent you from signing in or using authenticated features.
For more information about cookies, visit aboutcookies.org or the ICO guidance on cookies.
Related policies
Read our Privacy Policy, Terms & Conditions, and Accessibility statement for more information about how we handle your data and make the site usable for everyone.
Contact
Questions about cookies or this policy: privacy@carecompass.co.uk or our Contact page.